Orbiz Reviews and Complaints

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Orbiz Reviews

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  • Dont be fooled by low prices

    Orbitz may have discount prices but buyer beware! We booked our flights months in advance and of course the airline made some minor changes in scheduled times. Orbitz notified us. Our outbound flights went smooth but when we returned we discovered Orbitz had CANCELLED our return flights! I was able to contact the airline and get it reinstated and we barely make our flight! Orbitz took no responsibility for this and tried blaming the airline. After taking to both it seems clear that Orbitz recklassly cancelled our return trip because they had two reservations for us. They also were really... More...
    PattiCakenns's Picture   PattiCakenns    0 Comments   Comments
  • Worst Service Ever

    Every 4 weeks I travel to New York for work. Just last week on my return flight home after going into the airport to pickup my flight ticket, I was informed that my tickets had not been finalized by Orbiz (who i had paid over $500 for these tickets). Furious I called Orbiz, to solve the problem and make it on my flight that leaves in a hour. Upon calling i was placed on hold for 30 minutes, causing me to miss my first flight. The rep i talked to was back and forth for another hour and thirty min trying to find out why it wasn't finalize. After 2 hours of waiting a supervisor came on... More...
    mikedmor's Picture   mikedmor    0 Comments   Comments

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